"Our customers are everything to us,
their data must be secure"
From the beautiful Office Capital C in Amsterdam we speak with Daan van
Renterghem, IT Director at Sijthoff Media. In 2019 they moved to this new
building, that was the moment for Daan to take a clear position: no servers
more in our new office. The way of working was previously still very bad
traditional, on this day and age it is also very important for Sijthoff Media that everyone
can work safely anytime, anywhere. "Our journalists are always on the road, they don't have to be dependent on a desk in a fixed place".
From on premise to full cloud based
The traditional way of working caused a lot of dependence, like the steam
it was no longer possible to email, so to speak. Also the
cooperation was not optimal. Sijthoff Media really wanted to become a frontrunner
when it comes to cloud-based working.
New Media 2Day has been Sijthoff's permanent ICT partner for years. Knowing the companies
each other through and through and have made a plan to within 3 months to
make a complete move to the cloud. Ambitious, but by good
preparation and ensuring support in the organization, this process did good
Teaching the entire organization a different way of working takes time. The
management was the first to make the switch and training courses from New Media
2Day, followed. "That way we set the right example and any
problems affect us, not our colleagues".
"The visibility of New Media 2Day at our office and the accessibility
has really made for a smooth transition. Of course, sometimes something goes wrong,
but everything is always solved, there is continuous support for our employees.
Rick Meijer and his colleagues want to continuously improve their services, that
we notice everything".
"The all-in price and service of New
Media 2Day ensures that there are no unexpected
costs; it does provide security,
flexibility and security."
– Daan van Renterghem,
IT Director at Sijthoff Media
Security and safety
The flexibility to be able to work anytime and anywhere is a must in this day and age. The
pandemic has emphasized this once again, fortunately Sijthoff already had their infrastructure
arranged in such a way that the switch to fully home or hybrid caused no problems. As always, they remain extra focused on online security. "Our
customers are everything to us, we have privacy-sensitive information from those who
data must be secure at all times." In the context of GDPR, there is also an ongoing
alertness to information security."
The cloud-based working ensures that Daan and his colleagues have grip on everything. There
has been well thought out about the design in teams, roles and rights and in this way
everything is controllable and responsible. In addition, this is continuously improved and
adapted where necessary. For example, documents can be labeled,
so that they can be viewed, but not downloaded. In addition, there is
also added an extra layer of security by using MFA (Multifactor
Authentication) and all data is stored encrypted everywhere. "A good
design of the ICT infrastructure brings peace to the organization."
"If something goes wrong with the security of data, the impact is very large. Therefore
we do everything we can to prevent this. In addition, our experts write
daily articles about possible security risks, the impact of a data breach or
preventing it. Then we have to set a good example ourselves, right?"
All employees of Sijthoff Media receive training and guidance to ensure
for awareness of the possible risks – and what you can do yourself to
act with privacy and data protection by design. To get it under the
to keep attention, Sijthoff Media also regularly performs a phishing test or
they mimic an attack. In the company there is now so much conviction that
making colleagues aware of each other. This support ensures that, for example, one is well
thinks about where data is stored securely and isn't just put on it
suspicious links clicked.
Shift to Teams
With the move to the cloud through the use of Microsoft 365, the use of
Teams greatly increased. Externally there is still a lot of emailing, but internally there is a
shift to communication via Teams. "In Teams, we can basically do anything,
chat, (video) call, manage your calendar, share files, send and
save, collaborate within Teams with team chats and applications, there is always
more possible. Teams in combination with the use of OneDrive For Business and
a complete back-strategy we always remain in control of our data."
Also telephony to VoIP
Also with regard to telephony, Sijthoff Media no longer wants to be dependent on the
traditional device on the desk. That is why we have chosen to use the VoIP
(Voice over IP)
replace devices with soft clients: calling via your laptop or mobile with fixed
Numbers. In this way, everyone has the advantages of a telephone exchange,
but not the dependence on a fixed place. Employees choose how and
when they want to be reachable.
Well worth the investment
The switch to fully cloud-based working obviously brought an investment
with him. "This investment is more than worth it, the cost model is
although slightly higher, but it is predictable and manageable. The all-in price and
the service of New Media 2Day, ensures that there are no unexpected costs; but
it does provide security, flexibility and safety."
Not a supplier but a partner
This flexibility also ensures scalability and that fits seamlessly with the
buy-and-build strategy of Sijthoff Media. When an acquisition takes place
the company wants to switch quickly. "We recently acquired a company.
Rick knew this was going on and proactively pointed out the increasing delivery times of
hardware. At the same time, a quotation was immediately ready with which we can quickly expand our stock.
to bring it up to standard. As a result, there were enough laptops in stock and
after the takeover everyone up and running within 3 days with new laptops and
Sijthoff Media accounts.
That makes New Media 2Day more than a supplier: they are truly a partner that
proactively thinks along.