Porting Spanish numbers

To port numbers via the admin portal, navigate to Telephone number and then press the plus sign in the lower-right corner. You'll see various options for either Ordering new numbers or Port number or number series. If you then choose, for example, Port number, a box will appear where you can fill in which number you want to port and who owns the number. You can also choose which date you want the port to be set on. A porting can only be made on working days and for whole hours. Keep this in mind when choosing the date and time. If the number to be ported is registered on a social security number or another organisation number than your own, you can select the option Other owner. This means that you can fill in additional fields such as the owner's name, social security number or organisation number and e-mail address. This information is then used to send out a power of attorney that can be digitally signed by the owner of the number.

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The port will be sent after the current owner has signed a power of attorney. Also, keep in mind that if, for example, you have chosen a date 5 working days in advance (when porting a mobile number), a power of attorney should preferably be signed on the same day. That's because a porting sent before the selected date is considered too early. When a port is set up, you can upload the number of a user or PBX service even before the number has been transferred. Keep in mind that the number still belongs to the other operator until the porting is actually completed, according to the date selected and approved by the owning operator. Read more here about how you set up new users yourself!